Rescue Technician Console v7.12.3306 pre-released as an optionally downloadable upgrade on 7 December 2017 now becomes the default current version offering the following new features and enhancements.
Rescue Desktop Technician Console & Single Sign-On:
Rescue technicians with a Single Sign-On (SSO) ID can now start the Rescue Desktop Technician Console using any supported SSO authentication login method.
Improvements and fixes:
- Fixed an issue where the Technician Console did not delete the local screen recording file after uploading it to the FTP server.
- Fixed an issue where enabling/disabling CapsLock, NumLock, and Scroll Lock on a customer's computer did not work during a Remote Control session.
- Fixed an issue related to how customers were allowed to click Accept in the Rescue Mac Applet EULA window. It is now in sync with the related Force scrolling to bottom setting in the Administration Center.