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LogMeIn Rescue - June 29, 2017, Windows Applet and Administration Center

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Release Date6/29/2017
Current release:
Rescue Applet - Windowsv7.11.414.2080
Rescue Applet - Windows Instant Chatv7.11.414.2080

Previous release:
Rescue Applet - Windowsv7.9.411.1899
Rescue Applet - Windows Instant Chatv7.9.411.1899
Besides general stability enhancements, this release of the Windows Applet and Administration Center features the following new features, fixes and improvements:

New Administration Center features:
  • Reports now provide information concerning the name of the Technician Group to which the technician belonged at the time of the session for which the report is requested.
  • On the Organization tab, Administrators can see the Technician Group to which a technician belongs.
  • When Administrators hover over an item on the Organization Tree, the tooltip displays the group to which the item belongs.
  • Administrators can now collapse/expand the whole Administration Center Organization Tree hierarchy with a single click.
  • Administrators are now required to complete a two-step confirmation of their choice when saving changes to multiple groups.
Improvements and fixes:
  • Resolved an issue where some special characters (Cyrillic, Korean, and Japanese) in the Windows username of the customer made the Rescue Applet crash.
  • Resolved an issue related to the Custom Google Play URL feature.
    When connecting to an Android device, technicians can send customers a special invitation SMS that routes them to the support organization’s custom Rescue Mobile app in Google Play. The actual link to this app is defined in the Administration Center. 
ProductLogMeIn Rescue

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