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LogMeIn Rescue - February 20, 2020, Technician Console and Rescue Applet (Windows and Mac)

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Release Date2/20/2020
Rescue Technician Console Desktop Appv7.12.3351
Rescue Applet - Windowsv7.14.420.2230
Rescue Applet - Windows Instant Chatv7.14.420.2230
Rescue Applet - Macv7.13.421.376
Rescue Applet - Mac Instant Chatv7.13.421.376
Besides several bug fixes and general improvements, this release features the following new features and fixes.

New Features

Using the new Rotate Left/Rotate Right buttons in the Technician Console during a Remote View or Remote Control session supporting an iOS device, technicians can switch between landscape and portrait modes.

This release of the LogMeIn Rescue Windows Applet improves accessibility of these components to meet Web Content Accessibility Guidelines (WCAG) standards making them more perceivable, operable, and understandable to all users by introducing the following improvements.
  • Nvda and JAWS screen reader support
  • Windows high contrast mode support
  • Tab navigation support


  • Fixed an issue where the user interface rendition performance of the Technician Control was compromised when the console language was Japanese.
  • Improved permission handling when the customer joins a session from a Mac using macOS 10.15 (Catalina).
ProductLogMeIn Rescue

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