Welcome to LogMeIn Support!
Reset Search


Why do I get Access Denied 5 when logging into my Mac?

« Go Back



LogMeIn uses the host computer's OS X username/password for authentication.  An Error 5 message would indicate that either the username or password is being entered incorrectly.  Both the username (long and short-forms) and password are case sensitive.

You can find your Mac username on the host machine by going to System Preferences > Accounts.  Any passworded account with admin rights can be used to log into LogMeIn.

ProductLogMeIn Pro

Is this article helpful?




Please tell us how we can make this article more useful.

Characters Remaining: 255


Close X