Welcome to LogMeIn Support!
Reset Search


Why am I unable to create Rescue+Mobile sessions?

« Go Back



In order to utilize the LogMeIn Rescue+Mobile add-on, you must either sign up for a free trial or purchase a Rescue+Mobile seat.

If you have already created a LogMeIn Rescue+Mobile account, the sessions will not appear in the queue if the technician lacks the appropriate permissions.

To set this:  Launch the Rescue Administration Center > select the technician > ensure that Mobile is checked under Licenses in the Organization tab.

ProductLogMeIn Rescue

Is this article helpful?




Please tell us how we can make this article more useful.

Characters Remaining: 255


Close X