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Why am I only able to type the letters A and B or numbers 1 and 2?

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This behavior is caused by the Keystroke Encryption feature of Trend Micro Internet Security Pro 2009 software on the client computer.  To resolve this error, please perform the following steps:

  1. Click on the arrow on the Keystroke Encryption icon on the Trend Micro Toolbar
  2. Click on Disable
  3. Restart your internet browser
ProductLogMeIn Rescue; LogMeIn Pro; RemotelyAnywhere

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