Welcome to LogMeIn Support!
Narrow Your Search
Select a LogMeIn Product
Select an Article Type
LogMeIn Rescue Technician Console
The agent's Technician Group must have
permission to view system information.
The session must be Active.
- BlackBerry (Service Books)
- Not available for iOS
System info tab, click
To retrieve data from the customer's device, click
Request Application Information.
The customer may be prompted to accept or decline your
installed on the device are displayed.
Related Click2Fix Widgets:
- Processes Widget
- Applications Widget