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Body |
LogMeIn Rescue Technician Console
The agent's Technician Group must have
permission to view system information.
The session must be Active.
-
On the
System Info tab, click
Dashboard.
The system info Dashboard is displayed.
-
Click
Request Information to retrieve data from
the customer's device.
The customer may be prompted to accept or decline your
request.
-
The following view-only information is
available, depending on the customer's operating system.
| Android
| BlackBerry
| Apple iOS
|
---|
CPU Information
| No
| No
| No
|
|
|
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