Master Administrators can require you to use two-step verification
when logging in to Rescue. This section describes how you can set up the
LastPass authenticator app to verify your identity during two-step
Upon entering your LogMeIn Rescue credentials at the Rescue
website or in the Rescue Desktop Technician Console, you are prompted to set up
an additional way to verify your account. Click
Set up two-step verificationpage is displayed.
Set up two-step verification page, click
Set up two-step verification.
Protect your account page is displayed.
Protect your account page, click
Set up mobile app.
Set up mobile app page is displayed.
Tip: If you already have the LastPass Authenticator
mobile app, click
Download the LastPass Authenticator app, and click
Launch LastPass Authenticator on your device, and scan the QR
code, as follows:
On the LastPass Authenticator app, tap the
+ (plus) sign.
Physically hold your device in front of the Rescue website to
scan the code.
A message is displayed confirming that your device has
been paired to your LogMeIn Rescue account. Tap to dismiss the message.
Returning to the
Protect your account page, you must now set up
the text message backup method to be used when your primary method is
Set up text message.
Set up backup text messages page is
Enter the phone number to which login codes should be sent,
A code is sent to your phone in a text message.
On your phone, open the text message from LogMeIn Rescue.
Enter the code from the text message on the
Verify phone number page.
Finish text setup.
You are taken back to the
Protect your account page.
Activate at the bottom of the page to actually
turn on two-step verification.
Your changes have been saved
page is displayed.
You can now log in to your Rescue account or the Rescue
Desktop Technician Console using two-step verification.