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How to View the Customer's Computer in Fullscreen Mode

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In Fullscreen Mode the customer's display covers the technician's entire display. Fullscreen mode gives you the most realistic "as if you were there" experience.

  • On the Remote Control toolbar, click the Fullscreen button.
    Full Screen
    The LogMeIn interface is minimized and the host computer's display appears on your entire screen. Only the Remote Control toolbar remains visible.
  • To exit fullscreen mode, click the Fullscreen button again.
Tip: To keep the toolbar visible, click the Pin icon on the Fullscreen version of the Remote Control toolbar.
Tip: To see the Chat Panel without having to toggle between windows, click the Show chat window button.

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