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How to Copy and Paste Between Devices (Clipboard Synchronization)

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Use Clipboard Synchronization to save time and avoid errors by directly copying and pasting information between devices during remote control.

This feature is not available during Desktop Viewing.

Note: If the customer is using a BlackBerry smartphone, clipboard synchronization will not function.
  • On the Remote Control toolbar, select Clipboard Synchronization On. Anything copied on either device is available to be pasted to the other.
  • To enable clipboard synchronization for all sessions, select Options > Clipboard Synchronization Enabled.
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