The System Info Dashboard tab provides a snapshot of the current
status of the customer's device.
During an active session, click
Request Information to retrieve data from the
The following view-only information is available.
Gives details of the customer's Operating System, BIOS, when the
device was last booted, and which user is logged in.
Gives details of the make, type and speed of the host's central
Provides a complete breakdown of the host's memory size and usage.
Gives the amount of used and free space on each disk drive on the
Processes (top 5)
Gives the names of the five processes that are using most CPU time,
the percentage of CPU time they are using, and their memory usage.
Events (top 5)
Gives the five most recent Events from the Application Event Log
and System Event Log that have a status other than Information. This is the
same information you can see with Administrative Tools/Event Viewer within
Scheduled Tasks (last 5)
Gives a list of the five most recently executed scheduled tasks, as
run with Windows Scheduled Tasks feature.