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LogMeIn Rescue Technician Console
The Session List (also sometimes referred to simply as the
"queue") displays all sessions for the selected queue.
- To take action on a listed
session, select the session and click the appropriate Session Control
- To copy various session
details for use in other programs, right click on a session and select
Copy to Clipboard
- You can customize Session
List columns by right-clicking any column and selecting columns from the
- You can edit any Custom Field (as defined
in the Administration Center) directly from the Session List for any Active
Colors, sounds and visual effects
Various colors, sounds and visual effects are used to highlight
sessions at different times.
- A session being
established is shown in gray
- A newly added session
flashes blue for a few seconds
- A waiting session or an
active session is shown in black
- An urgent session flashes
If the Technician Console is minimized when a session is added to a
queue, the minimized window in the task bar will flash.
Tip: The exact timing of the various warnings is set in the