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How to Customize the Session Invitation SMS

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LogMeIn Rescue Administration Center

Customize the SMS message sent to mobile devices when the technician invites a customer to a Rescue session.

  1. On the Organization Tree, select the Technician Group you want to work with.
  2. Select the Settings tab.
  3. Under Session invitation SMS customization, enter customized values:
    Text above URLThe text shown above the applet download URL.
    URLThe URL that the recipient clicks to download the applet.
    Note: This field is not editable.
    Text below URLThe text shown below the applet download URL. It must contain the parameter for the applet identification number: $PINCODE$
    Auto-start Android applet with SMS Select this option to prevent the Mobile Applet from being downloaded if it has already been installed on a customer's Android device. An SMS listener will detect the incoming session code and prompt the customer to accept the SMS and launch the Applet.
  4. Save your changes.
ProductLogMeIn Rescue

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