Administrators use the Sessions tab to manage LogMeIn Rescue
support sessions. A session can be started, transferred, closed, or put on hold
directly from the Sessions tab.
On the Organization Tree, select the
technician for which you want to view session
Sessions are displayed for the selected Technician Group,
channel or technician. You can see a simple snapshot of active and waiting
sessions, including the name of the technician(s) handling sessions, session
start times, and whether the sessions are Channel or Private.
Tip: To view session information for another Technician
Group, Channel, or Technician simply select a new item on the Organization Tree
and the Session tab will be updated.