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By default, Rescue stores the IP address of each customer involved
in a session. If you are concerned about protecting the privacy of your
customers, you can choose not to save or report this data.
Global Settings tab.
Customer IP Address Retention Policy, select
Do not store customer IP address.
While this option is
selected, Rescue does not store any information about customer IP address. As a
Session (List All)
report returns no data in the
Remember: This option does not work retroactively. It has no
impact on IP address information already saved by Rescue. No historical data is
deleted when you activate this option.