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LogMeIn Rescue Administration Center
Master Administrators can configure channel details and integrate
a channel link or form code into your support site.
On the Organization Tree, select the
channel you want to work with.
Channels tab. The Channel Configuration page
This will be seen in both the Administration Center and
Description (optional). This is for your own
Copy the appropriate channel link or code for your preferred
|Channel link||This method
allows you to build a simple link into your website/intranet. Customers click
the link to establish a support session.|
|Custom Live Support Form||This method allows you to host both a link on
your website/intranet as well as a questionnaire which your customers have to
|Custom Live Support Form with self-hosted Instant
information regarding Instant Chat and Instant Chat customization and
integration, please refer to the LogMeIn Rescue
Customization and Integration Guide.
Integrate the channel link or form code into your support site.
Important: Channel integration is best performed by an
experienced web developer.