Setting up Remote Control Defaults

Define how you want Remote Control sessions to behave for a selected Technician Group.

• How to Set up Screen Recording
  Define how and when Remote Control and Desktop Viewing sessions are recorded.
• How to Set Clipboard Synchronization Behavior
  Define how you want clipboard synchronization to behave during Remote Control.
• How to Disable Wallpaper for all Remote Sessions
  Force the customer's desktop wallpaper and all user interface effects to be disabled during remote control. User interface effects include transition effects (fade, scroll), shadows under menus, and trailing effects while dragging windows.