Setting Up External Technician Collaboration

Administrators can define whether members of a selected Technician Group are allowed to collaborate on a session with individuals who are external to their Rescue organization.

• Controlling How Your Technicians Collaborate With External Technicians
  Define whether the members of a Technician Group will be able to invite external technicians, and more.
• Setting Permissions for External Technicians
  Define what approved external technicians can do during a session, and more.
• Security and Reporting for External Technician Collaboration
  Follow these guidelines for maximum control and accountability when using external technician collaboration.