Follow these instructions to help resolve problems experienced while
viewing video or while using DOS-based or graphic-intense applications during
remote control. Typical problems include display black-out, host computer
restart when initiating remote control, or loss of Windows Aero functionality
after remote control.
Available on Windows hosts only.
Access the host preferences:
From the host computer, open the
LogMeIn Control Panel and follow this path:
Options > Preferences > General
From a client device, connect to the
Main Menu and follow this path:
Preferences > General
Control > Performance, make sure
Use Display Accelerator is
Your settings are applied immediately to the host.