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The host will always log the following events to the application log:
- Service Start/Stop
- Remote Control Start/Stop
Follow this procedure to view log files:
Access the host preferences:
- From the host computer, open the
LogMeIn Control Panel and follow this path:
Options > Preferences > Advanced
- From a client device, connect to the
Main Menu and follow this path:
Preferences > Advanced
Event Logs, click the
View Files button.
A list of available log files is displayed.
On the list, double-click the file you want to view.
- The active log file is
- Older logs are stored
with the naming convention
LMIYYYYMMDD.log (example: the log file for
January 10, 2009, would be
- On a Windows host,
Download all logs in one compressed file
to access all available logs in a single compressed archive
You can also set the following options:
|Location of event logs||Define the folder where the files are to be saved. Leave
blank to use the default location (the LogMeIn installation directory,
|Keep event logs for||Enter the number of days for which you would like to store
|Enable debug-level logging
||Select this option to include system events in the
LogMeIn.log file. This facilitates LogMeIn troubleshooting efforts.
Your settings are applied immediately to the host.