The built-in
Hamachi Self-Diagnosis feature helps resolve connectivity,
installation and system driver problems with your Hamachi client or a specific
peer.
Note: When the Hamachi service is not running and you attempt
to launch the Hamachi client,
Hamachi Self-Diagnosis is started automatically.
Troubleshooting your Hamachi client
Launch the Hamachi client.
Go to
Help > Diagnostic
Tool.
The
Hamachi Self-Diagnosis window is
displayed.
Click
Start and wait for the tests to finish.
Test results are displayed.
Troubleshooting a specific peer
Launch the Hamachi client.
Right-click the peer you want to diagnose, and select
Diagnose.
Note: The test is run automatically.
Wait for the tests to finish.
Test results are displayed.
What can I do when problems are detected?
Note: The
Hamachi Self-Diagnosis is not intended to resolve
issues automatically.
Once all tests are run, follow the steps below from the results
window.
Click
Details to see further information on a
detected issue.
To take action, see our troubleshooting pages for fixes to
common problems.
If the issue persists, go to step 3.
Click
Summary to see an aggregated report on all
test results.
Click
Save as... to save the summary report.
Send the report to LogMeIn product support.
