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On a Windows PC, clear the print spooler to clean out your queue.
Premier subscription is required to use this feature.
On the host, open the
Run window by pressing the Windows key
Run window, type
The Services window is displayed.
In the details pane, click
Print Spooler once.
In the left pane, click
Delete all files in the
Services window left pane, click
The print spooler
queue is now cleared. Print the file again.