An attempt to log in without proper User Access Control
permissions may result in error 4320 ("Operator or Administrator has refused
What type of user can access LogMeIn host computers?
Users with Administrator
credentials on the host computer (at the operating system level)
who have been granted permission to access the host via the User Access Control
feature in LogMeIn
What happens if a user without proper permission attempts to
An attempt to log in without proper User Access Control permissions
may result in error 4320 ("Operator or Administrator has refused the request").
How does this relate to my LogMeIn account?
User Access Controls apply to a
Windows or Mac account, not a LogMeIn account. A LogMeIn user may be able to
see a computer listed in his LogMeIn account, but still may not have permission
at the operating system level to actually access the host.
User Access Controls give you extra control over the actions members
of your organization can take on specific host computers.
Assume you have a server
called "Server One"
"Server One" is
accessible through your LogMeIn Central account
"Technician2" are Users of your LogMeIn Central account.
"Server One" has three
Windows user accounts: (1) Administrator (2) Technician1 and
"Technician2" are set as Standard or Restricted Users of "Server One"
You, as an Administrator,
log in to LogMeIn Central and access "Server One"; you authenticate to "Server
One" using your Administrator Windows credentials
"Technician2" will only be able to log on to "Server One" using their
"Technician1" or "Technician2" credentials once you, the Administrator, have
logged on to "Server One" and set the proper User Access Controls in LogMeIn