You see the following message when trying to log into your host computer:
Error 4320 The Operator or Administrator has refused the request.
A non-administrator tries to log in with a Windows username and password that does not have the rights to use LogMeIn.
The non-admin user needs to be given permission to use LogMeIn. You will need to specify access rights for that particular user account.
- On the host, click the LogMeIn tray icon.
- Click Open LogMeIn... > Options > Preferences.
- Click the Security tab.
- Under User Access Control, click the Show Details button.
- Click Browse.
- From the drop-down, select your computer name (or Domain if applicable).
- Click List users of selected domain.
- Find the user you wish to give rights to, select it, and click OK.
- If you wish to give this user full access to LogMeIn, check the Full Control check-box. If not, set individual permissions by clicking the check-boxes.
- Click the Add button after setting the permissions.
- Click OK.
If you are in an office environment, you may need to speak with your Network Admin to complete this process.
11/18/2010 5:57 PM