FAQ: What if I forgot the Access Code to my computer? - LogMeIn Help

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What if I forgot the Access Code to my computer?

LogMeIn is unable to retrieve a lost Computer Access Code, but you can change the access code directly on the host computer.

This procedure is only valid on host computers already set to use a Computer Access Code.

  1. Go to the computer that you want to be able to access remotely. 
  2. Click the LogMeIn icon and then Open LogMeIn....The LogMeIn host interface is displayed.
  3. Click the Options tab.
  4. Under Password, click Change Computer Access Code.
  5. Type and confirm your new Computer Access Code. 
  6. Click OK to save your change. 

Can't find the LogMeIn icon? Here's an alternate solution.

On a Windows host, you can reset the Computer Access Code without opening the LogMeIn host interface.

  1. Go to the computer that you want to be able to access remotely. 
  2. On the host, open the Run window:
    • On Windows XP, go to Start > Run
    • On Windows 7, 8, and Vista, go to Start and type run in the Search field
  3.  Type control userpasswords2 and click OK. 
     
  4. On the list of users, select LogMeInRemoteUser.
  5. Click Reset Password.
  6. Type and confirm your new Computer Access Code. 
  7. Click OK to save your change. 
Note: We do not recommend using the Access Code if your computer is on a Domain.  Please remove the LogMeInRemoteUser from your system, then use your Domain credentials to login to your computer remotely.


1/17/2014 8:17 AM