LogMeIn is unable to retrieve a lost Computer Access Code, but you can change the access code directly on the host computer.
This procedure is only valid on host computers already set to use a Computer Access Code.
Tip: We have created a how-to video covering the basic access code update. Please see the following link: http://bit.ly/aVxp9d
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Go to the computer that you want to be able to access remotely.
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Click the LogMeIn icon and then Open LogMeIn....The LogMeIn host interface is displayed.
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Click the Options tab.
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Under Password, click Change Computer Access Code.
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Type and confirm your new Computer Access Code.
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Click OK to save your change.
Can't find the LogMeIn icon? Here's an alternate solution.
On a Windows host, you can reset the Computer Access Code without opening the LogMeIn host interface.
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Go to the computer that you want to be able to access remotely.
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On the host, open the Run window:
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On Windows XP, go to Start > Run
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On Windows 7, 8, and Vista, go to Start and type run in the Search field
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Type control userpasswords2 and click OK.
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On the list of users, select LogMeInRemoteUser.
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Click Reset Password.
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Type and confirm your new Computer Access Code.
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Click OK to save your change.
Note: We do not recommend using the Access Code if your computer is on a Domain. Please remove the LogMeInRemoteUser from your system, then use your Domain credentials to login to your computer remotely.
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3/5/2013 2:56 PM