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LogMeIn Rescue - February 18, 2016, Technician Console, Android App, Windows Applet

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Information

 
Release Date2/18/2016
Body
 
COMPONENTNEWPREVIOUSAVAILABILITY
Rescue Technician Console, Browser 7.8.28617.6.2421Download (no automatic update)
Rescue Technician Console, Desktop7.8.28617.6.2421Download (no automatic update)
Rescue Applet for Windows7.8.407.18357.8.406.1829Customer download upon connection (standard applet session)
Rescue Instant Chat Applet for Windows7.8.407.18357.8.406.1829Customer download upon connection (Instant Chat session)
Rescue+Mobile for Android7.8.07.4.526Google Play 
Rescue Technician Console for Windows, browser and desktop 
  • Technicians are able to view the screen of any Android 5.0 or 6.0 device without taking control (known as Remote View)
  • Quicker start for Remote View sessions on previously supported devices 
  • Rescue Lens performance improvements 
  • Session recording fixes and performance improvements
Rescue+Mobile for Android
  • Technicians are able to view the screen of any Android 5.0 or 6.0 device without taking control (known as Remote View)
  • New user interface
  • Improved chat integration
Rescue Instant Chat Applet for Windows
  • Security enhancements
Other minor changes:
  • We fixed a bug that prevented the URL for direct applet download from appearing on the SMS tab of the Create New Session window.
  • We fixed a design issue that prevented the History and Notes button from being visible in the Light color scheme.
  • We have retired the "Collaboration Version" of the LogMeIn Technician Console User Guide. Collaborating Technicians can consult help.logmein.com or the main TC User Guide for assistance.

 
ProductLogMeIn Rescue

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