Resolved an issue that prevented administrators from sorting technicians based on status in the Command Center.
Resolved an issue related to how the Service Level indicator was refreshed in the Command Center. Now the indicator is refreshed as soon as the Service Level has changed.
Resolved an issue that, in special cases, prevented technicians without a mobile license from launching the Technician Console if they had the permission set in the Administration Center to use Rescue Lens.
The Technician Console now starts faster for companies with a large support organization.