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When trying to click on a User Account Control prompt, I lose the ability to control my host. What can I do?

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Information

 
Answer

Symptom

During remote control, when you try to perform an action that requires elevated access from the User Account Control, the screen looks frozen and you can't click on the User Account Control prompt.

Cause

There may be a conflict between LogMeIn and the third-party banking software Warsaw.

Resolution

You must uninstall the Warsaw software.
ProductLogMeIn Central; LogMeIn Pro

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