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LogMeIn disables Windows Aero peek, what can I do?

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Information

 
Answer

Symptom

Windows Aero peek is disabled and does not re-enable when taking remote control of a PC running Windows 7 or higher

Cause

This is caused by an incompatibility issue with the Windows Aero software and LogMeIn's Mirror Driver

Workaround

Solution One: Disable the LogMeIn Mirror Driver

  1. Open the Run prompt by pressing the Windows key + R
  2. Type devmgmt.msc and press Enter
  3. Under Display Adapters, right-click on the LogMeIn Mirror Driver
  4. Click Disable.
  5. When prompted, restart the host PC
When the PC restarts, you can enable Windows Aero in Control Panel > Personalization

Solution Two: Reinstall LogMeIn

  1. On the host, uninstall LogMeIn 
  2. Reboot the host PC
  3. Install LogMeIn

 

ProductLogMeIn Central; LogMeIn Pro

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