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How much bandwidth is required to use LogMeIn?

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Remote control performance depends on several factors, such as screen resolution, color depth, type of activity, available bandwidth and latency.

  • For connecting and doing non-remote control work, any always-on internet connection is sufficient.
  • For remote control, we require 1.5 Mbit/s (192 Kbyte/s) or higher connection speed on each end, as per FCC guidelines for video streaming. For optimal experience in Full HD resolution, a 2 Mbit/s (256 Kbyte/s) connection is recommended. 

The following values are valid for light office work in Full HD resolution (1920x1080 pixels), using a single monitor.

  • Media streaming, drag and drop file copy and remote printing of large documents require additional bandwidth to retain remote control quality.
  • Higher latency (above 40ms) reduces the responsiveness of the session regardless of connection speed. Mobile and microwave generally feature higher round-trip times compared to wired and WiFi connections.
  • Actual bandwidth usage may be lower than indicated, depending on your activity.

Tip: If you are unsure of your connection speed and latency (ping), or just want to check, please go to http://speedtest.net, and run a speed test. The result is given in Mbps (Mbit/s).

Color qualityMbit/sKbyte/s
Grayscale1128
Low1128
Medium1128
Compressed (JPEG)3400
High4500
HD2256
Sound qualityKbyte/s
Low4
Medium8
High16


 

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