Welcome to LogMeIn Support!
Reset Search
Search

Article

How to Start an Unattended Session

« Go Back

Information

 
Body

LogMeIn Rescue Technician Console

Unattended access allows a technician to connect to a remote computer when no user is present.

Requirements:
  • The agent's Technician Group must have permission to use unattended access
  • The customer's computer must be powered on and not in sleep mode for the technician to be able to launch an unattended session
  1. On the Session Toolbar, click the Computers icon. The Computers list is displayed.
  2. Select a computer from the list.
  3. Click Connect.
  4. You must enter valid Administrator credentials unless you are using credentials entered by the customer during setup of unattended access.
You can now use the Technician Console to deliver remote support.
ProductLogMeIn Rescue

Is this article helpful?

 

   



Feedback

Please tell us how we can make this article more useful.

Characters Remaining: 255

 

Close X