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LogMeIn Rescue Technician Console
The agent's Technician Group must have permission to transfer
Select any session in the Session List and click
Transfer Session window is displayed.
Enter Comment field, enter useful information
for the technician to whom you are transferring the session.
Search box to help locate the organization
member to whom you want to transfer the session.
You can select any organization member shown in bold.
Note: The list of organization members visible in the
Transfer Session window depends on a
permission granted by a Rescue Administrator.
Select the technician to whom you want to transfer the session.
The session appears in the selected technician's Session
List as incoming and in your own as Outgoing.
Tip: To cancel the transfer, click
Start while the session is Outgoing.
The receiving technician selects the session and clicks
Start to activate.
The session is removed from your Session List.
The transfer is