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Set the Technician Console to ask you to confirm each time you end
a customer session or log off from the Technician Console.
In the Technician Console, select
The Options menu opens.
You can set the following options:
Prompt Before Ending Session if you want to
be asked to confirm each time you close a customer session
Prompt before Closing Console if you want to
be asked to confirm each time you log off or close the Technician Console