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LogMeIn Rescue Technician Console
An administrator or technician can create a set of standard
replies and export them to XML. Follow this procedure to import the replies XML
file into your own Technician Console.
An administrator or other technician must first create and export an
xml file containing the predefined replies and URLs.
Tools menu, select
Manage Predefined Replies.
The Manage Predefined Replies tab is displayed in the
Technician Console workspace.
On the Manage Predefined Replies tab, click the
Open dialog box is displayed.
Locate the xml file and click
The replies are added to you are list of predefined
You can send any of
the imported predefined replies via the Chat panel.