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The first time a technician logs on at the
LogMeIn Rescue website from a particular PC, a small software client
is offered for download and installation.
A Technician Console client
MSI installer is also available in case
the automatic download and install does not succeed.
Restriction: On a Mac, the Technician Console cannot be run
in a browser.
Technicians can also run the Technician Console as a desktop
Technician Console Desktop App for Windows and Mac.