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View the customer's display in a way that you find comfortable.
On the Remote Control toolbar, click the
View Settings button.
Select the appropriate setting.
Your selection is applied immediately.
- Actual size
– Select Actual Size to show the host display exactly as it appears to the
host-side user. When using this option you may need to scroll to see the entire
to Window – Select Fit to Window to make the entire host display
visible on the client display without the need to scroll.
- Stretch to
Window – When in Full Screen Mode, use this option to stretch the
host display to fill the entire client display even if the host is set to a
lower resolution than your own.
Tip: To change the actual screen resolution of the host
display, edit the host Desktop Properties (Windows) or System Preferences