LogMeIn Rescue connection methods are
defined as either Private or Channel.
A Private connection is made
when the technician initiates a remote session with a customer (the direction
is from the technician to the customer). PIN code, Link, and SMS are all
Private connection methods.
A Channel connection is made
when a customer initiates contact with a technician through a channel link or
form, or using the Rescue Calling Card (the direction is from the customer to