Welcome to LogMeIn Support!
Narrow Your Search
Select a LogMeIn Product
Select an Article Type
The customer is asked to install this small executable file to his
computer when a technician initiates a normal session.
Standard Rescue Applet interface
Customer capabilities using the Applet:
- Chat with the technician(s)
- View a detailed session log
- Allow or deny the technician
the right to perform certain actions
- Send individual files to a
- Change the display font size
- Revoke permissions, such as
remote control or file management, from the technician by clicking the large X
in the upper-left corner
- End a session by clicking
the small X in the upper-right corner
Note: The Applet automatically removes itself at session conclusion.