<scheme> is ftp, http, and https. For
Restriction: For technicians working on Technician
Console for Mac, uploading screen recordings to an HTTP or HTTPS server is not
Tip: User name and password in the URL are only
required when the host or proxy requires authentication. When credentials are
omitted from URL, the Technician Console will prompt for credentials.
Credentials in the URL are allowed, but not recommended.
Deferred Upload of Screen Recordings
By default, screen recordings are uploaded to the screen
recording location in real time, as the session occurs. This works well in a
high bandwidth environment, but may cause performance issues if a technician is
using a low bandwidth connection. Select
Deferred Upload of Screen Recordings to
temporarily save all screen recordings to the technician’s local drive and then
upload them to the screen recording location as bandwidth becomes available. If
the Technician Console is closed while uploading a file, it starts the upload
process upon restarting the Technician Console. If you select FTP, HTTP, or
HTTPS as a
Screen recording location, deferred upload
is automatically enabled regardless of your settings.