Customize the SMS message sent to mobile devices when the
technician invites a customer to a Rescue session.
On the Organization Tree, select the
Technician Group you want to work with.
Session invitation SMS customization, enter
Text above URL
shown above the applet download URL.
The URL that the
recipient clicks to download the applet.
Text below URL
shown below the applet download URL. It must contain the parameter for the
applet identification number:
Auto-start Android applet with SMS
Select this option to prevent the Mobile Applet from being
downloaded if it has already been installed on a customer's Android device. An
SMS listener will detect the incoming session code and prompt the customer to
accept the SMS and launch the Applet.