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How to Customize the Session Invitation SMS

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LogMeIn Rescue Administration Center

Customize the SMS message sent to mobile devices when the technician invites a customer to a Rescue session.

  1. On the Organization Tree, select the Technician Group you want to work with.
  2. Select the Settings tab.
  3. Under Session invitation SMS customization, enter customized values:
    OptionDescription
    Text above URLThe text shown above the applet download URL.
    URLThe URL that the recipient clicks to download the applet.
    Text below URLThe text shown below the applet download URL. It must contain the parameter for the applet identification number: $PINCODE$
    Auto-start Android applet with SMS Select this option to prevent the Mobile Applet from being downloaded if it has already been installed on a customer's Android device. An SMS listener will detect the incoming session code and prompt the customer to accept the SMS and launch the Applet.
  4. Save your changes.
ProductLogMeIn Rescue

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