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LogMeIn Rescue Administration Center
Administrators manage technicians and Technician Groups, generate
reports, and more.
This option is only available to Master Administrators.
- Maintains all assigned
technicians and Technician Groups
- Disables any technicians
and Technician Groups if necessary
- Generates reports
- Configures support
channels for assigned Technician Groups
- Can be assigned to
multiple Technician Groups
- Can perform all functions
of a technician (if licensed)
Right-click the location in the organization where you want to add
the new Administrator and click
A new administrator is added to the Organization Tree at
the chosen location.
- To add the new
administrator at the Administrators root-level, right-click
Administrators on the Organization Tree
- To add the new
administrator as a member of an existing Administrator Group, right- click the
chosen group on the Organization Tree
Make sure the user you want to work with is selected on the
Organization Tree and click the
The Configuration page is displayed.
Edit the following options:
|| The user's name as it will
be displayed on the Organization Tree and in the Technician Console, if
||The email address the user
will use to log in to LogMeIn Rescue.|
|Single Sign-On ID
|| The identification number the
user will use to log on if Single Sign-on is active.|
||This is for your own
||The password the user will
use to log in to LogMeIn Rescue.|
|Minimum password strength
||The minimum required
password strength as set on the
Global Settings tab under
Enabled to activate the user.
Tip: To assign the user to a group (or groups), drag the
user's icon to a target group.