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LogMeIn Rescue Administration Center

Add a link to any source of information that may help technicians do their job, such as a Knowledge Base, documentation, or other valuable support material. Technicians will see a link added to the menu in the upper-left corner of the Technician Console interface.

Sample Custom Informational Link

  1. On the Organization Tree, select the Technician Group you want to work with.
  2. Select the Settings tab.
  3. Under Content Portals, go to External Content Portal.
  4. Select Show link in Tech Console menu to activate the feature.
  5. Enter the Link name as you want it to be shown in the Technician Console.
  6. In the Link opens new window at box, enter the URL of the site that will be opened when the link is clicked in the Technician Console.
  7. Save your changes.
ProductLogMeIn Rescue

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