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How to View Session Information

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LogMeIn Rescue Administration Center

Administrators use the Sessions tab to manage LogMeIn Rescue support sessions. A session can be started, transferred, closed, or put on hold directly from the Sessions tab.

  1. On the Organization Tree, select the Technician Group, channel, or technician for which you want to view session information.
  2. Select the Session tab.

    Sessions are displayed for the selected Technician Group, channel or technician. You can see a simple snapshot of active and waiting sessions, including the name of the technician(s) handling sessions, session start times, and whether the sessions are Channel or Private.
Tip: To view session information for another Technician Group, Channel, or Technician simply select a new item on the Organization Tree and the Session tab will be updated.
ProductLogMeIn Rescue

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