How to Set Mobile Device Configuration Permissions

Set the device configurations that technicians can manage during sessions with a mobile device.

1. On the Organization Tree, select the Technician Group you want to work with.
2. Select the Settings tab.
3. Under Mobile Device Configuration, select the features that technicians will be allowed to use while working with the Device Configuration tab in the Technician Console. These settings do not apply to the Click2Fix tab.

   Option	Description
   Email (IMAP/POP)	Allow technicians to change email settings on an iOS device.
   Exchange ActiveSync	Allow technicians to change Exchange ActiveSync settings on an iOS device.
   Access Point (APN)	Allow technicians to change APN settings on an Android or iOS device.
   Passcode	Allow technicians to change Passcode settings on an iOS device.
   Restrictions	Allow technicians to change Restrictions on an iOS device.
   Web Clips	Allow technicians to push Web Clips to an iOS device.
   Wi-Fi	Allow technicians to change Wi-Fi settings on an Android or iOS device.

4. Save your changes.