An Administrator can customize the
appearance of the Applet by inserting a custom logo and icon.
On the Organization Tree, select the
Technician Group you want to work with.
Customer Applet, go to
Enter text to be displayed at the
top of the Customer Applet, Mobile Applet, and Instant Chat.
logo for the selected channel or Technician Group to use. The logo will be
shown in the top-right corner of the standard Applet, Mobile Applet, and
Instant Chat. Download the template to see a sample that conforms to all format
icon you want to use. The icon will be shown in the top-left corner of the
Customer Applet and Instant Chat. Download the template to see a sample that
conforms to all format requirements.
Note: The name of your organization will appear on the Applet as
entered in the
Organization field of the
My Account > Modify