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About Chat Permissions

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LogMeIn Rescue Administration Center

An administrator sets a Technician Group's permission to use the Enable/Disable Chat feature on the Organization tab.

Chat enabled Select only Chat to enable Chat at session start.
Chat enabled + Enable/Disable allowed Select Chat plus Allow chat enable/disable by technician to enable Chat at session start and allow technicians to toggle Chat during the session.
Chat disabled + Enable/Disable allowed Select only Allow chat enable/disable by technician to disable Chat at session start, but allow technicians to toggle Chat during the session.
When neither option is selected, Chat is disabled at session start, and technicians are not allowed to toggle Chat during the session.
Note: The above settings apply to sessions started by running the Rescue Applet. Chat is always enabled for Instant Chat sessions.
ProductLogMeIn Rescue

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