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How to Set Keyboard and Mouse Priority for Remote Control

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Choose the user whose data entry actions should be processed first when both users enter data simultaneously during a remote control session. Follow these steps to resolve the error Your input is being blocked.

Windows only Available on Windows hosts only.

  1. Access the host preferences:
    • From the host computer, open the LogMeIn Control Panel and follow this path: Options > Preferences > General
    • From a client device, connect to the host Main Menu and follow this path: Preferences > General
  2. Under Interaction > Keyboard and mouse priority, choose the user whose data entry actions should be processed first when both users enter data simultaneously during a remote control session:
    OptionDescription
    Host side userChoose this option if you want the actions of the person at the computer being controlled (the host) to be processed before the actions of the person performing remote control.
    Remote userChoose this option if you want the actions of the person running the remote control session (the client-side user) to be processed before the actions of the person sitting at the computer being controlled.
    Tip: If you receive the error message Your input is being blocked while controlling a host computer, make sure Remote user is selected.
  3. Click OK or Apply.

    Your settings are applied immediately to the host.
ProductLogMeIn Pro

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