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Repeated failure to enter a valid Windows/Mac user name and
password can result in IP Lockout. This means you won't be able to continue to
attempt to log in from the same computer until the lockout is resolved. The
lockout remains in effect for 30 minutes by default.
To clear an IP address lockout, you must have physical access to the
Physically go to the computer that you want to be able to access,
or ask someone who is present at that computer to perform the following steps.
Tip: In some cases, you may need to ask for help from the
person who manages LogMeIn at your organization.
LogMeIn Control Panel and follow this path:
Options > Preferences > Security
Authentication Attack Blocker, click
You should be able to
return to the original client computer (the one that was locked out) and log in
with valid credentials.
For more information about how LogMeIn protects your host computers,
How to Set up an Authentication Attack Blocker.