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How to Add Users to Your LogMeIn Account

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Invite others to access computers in your LogMeIn account.

Only LogMeIn Central users with User management permission can add users.
  1. Go to www.LogMeIn.com.
  2. Log in to your account using your LogMeIn ID (email address) and password.

    The Computers page is displayed.
  3. On the left menu, click Users.

    The Users page is displayed.
  4. Click Add Users.

    The Invite users to access your computers page is displayed.
  5. Enter the Email address of each user you want to invite.

    The address will be used to log in at LogMeIn.com.

    Tip: Anyone with an email address can be added as a user. A LogMeIn account is not required in advance.
  6. Optionally, add the new users to a User Group.
  7. Select Grant All Permissions to enable all user permissions and allow access to all computers in the account.
  8. Set permissions relating to LogMeIn Central.
    PermissionDescription
    Enable LogMeIn CentralWhen selected, users will always work in the LogMeIn Central interface. Otherwise, users will always work in the simple LogMeIn interface.
    Reports Allow users to view LogMeIn Central reports. To view Hamachi reports, users must also have the following permission: Access networks in the account.
    Alert managementAllow users to create and manage alerts. Premier only.
    Configuration managementAllow users to create host preference packages.
    Computer group managementAllow users to create and manage groups of computers.
    View inventory data Allow users to view inventory reports. Users must also have the following permissions: Reports and Alert Management. Premier only.
    Inventory managementAllow users to enable/disable inventory data collection for Windows hosts in this account. Only valid for users with access to all computers in the account. Premier only.
    Create and modify One2Many tasksAllow users to create and modify One2Many tasks. Premier only.
    Run One2Many tasksAllow users to run One2Many tasks. Premier only.
  9. Set additional permissions.
    PermissionDescription
    User managementAllow users to edit and delete users in this account. To add users, users must also have the following permission: Enable LogMeIn Central.
    Login policy managementAllow users to apply a login policy to all users in a LogMeIn Central account, including the account holder. See Login Policy: Password Strength and Two-Factor Authentication.
    Login credentials can be saved Allow users to enable the Remember Login Credentials option on the Account > Security page, which allows users to save host login credentials when connecting to a LogMeIn host. See How to Set Up Automatic Authentication.
    Create desktop shortcutAllow users to create desktop shortcuts for quick access to LogMeIn hosts.
    Deployment Allow users to install LogMeIn host software and LogMeIn Backup. To generate Installation Links, users must also have the following permission: Enable LogMeIn Central. To deploy Hamachi networks, users must also have the following permission: Network and Client Management.
    Update and Anti-Virus Management Allow users to manage Windows and Microsoft updates and to use the Anti-Virus Management feature. To manage updates on multiple computers, users must also have the following permission: Enable LogMeIn Central.Management features are available for Premier only.
    Enable account-level security features Allow users to edit security settings on the account email address > Account > Security tab.
  10. Define the LogMeIn interface users will see when accessing LogMeIn host computers.
    PermissionDescription
    Group settings applyAllow users to see the LogMeIn interface made available to members of the assigned User Group.
    Show advanced interface when available Allow users to see the "Detailed mode" with remote management menus, such as Computer Management, Computer Settings, Performance Info, etc.
    Show simplified LogMeIn interfaceAllow users to see the "Compact view" without remote management menu options.
  11. Set the computers that users can access.
    PermissionDescription
    Group settings applyAllow users to access all computers made available to members of the assigned User Group.
    Access all computers in the accountAllow users to access all computers in the account.
    Specify the groups and computers the selected user can accessSelect an entire group by selecting the box next to the name in the left pane.
    Important: Computers can be reassigned, or moved, from one group to another. If moved, a computer may become inaccessible to some users.
  12. Set Network (Hamachi) permissions.
    PermissionDescription
    Access networks in the accountAllow users to access all Hamachi networks in the account.
    Network and Client ManagementAllow users to create and edit Hamachi networks and deploy Hamachi clients.
    Edit Client DefaultsAllow users to change the default settings applied to deployed Hamachi clients.
    Edit Network Defaults Allow users to change the default settings applied to new Hamachi networks.
  13. Click Send Invitation.

    You can view the invitation email by clicking Preview Invitation Email.

  14. The invited users must open the invitation and click the invitation link.

    Any invitee who is not yet a LogMeIn user will be prompted to create a LogMeIn account. Any invitee who is already a LogMeIn user will have a new profile added to his existing LogMeIn account: User of [your "Company Name"].
  15. Once the user has accepted the invitation, the following security permissions become available at the bottom of the page.
    OptionDescription
    Emailed security codeRequire users to enter a security code when accessing the profile User of [your "Company Name"]. LogMeIn sends the code via email to the specified address. Each code can be used only once.
    Printed security code Require users to enter a security code from a printed list when accessing the profile User of [your "Company Name"]. LogMeIn generates a list of one-time security codes for printing. Each time a user accesses the profile, he will be prompted to enter a code from the printed list. The user will be able to generate a new list of codes on the Account > Security tab.

Example: Inviting a user who already has a LogMeIn account

Assume that you want to invite one of your colleagues to access computers in your Central account. Your colleague already has a LogMeIn account. Once they accept your invitation and logs in, your colleague will see multiple profiles in the drop-down box in the upper-right of the LogMeIn website interface.
Important: Your colleague will not be prompted to create a new password. They will use their own (existing) LogMeIn account password.

Their original profile (for their own LogMeIn account) will be called Account Holder of [his own "Company Name" as saved on the Billing page]. Their profile for your Central account will be called User of [your "Company Name" as saved on the Billing page].

Tip: Two-factor authentication settings are applied per account. If your account requires two-factor authentication, your users will be prompted to use two-factor authentication when accessing computers in your account, even if they already use two-factor authentication for their personal account.
ProductLogMeIn Central

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